We are committed to delivering your order with care and efficiency. Our team processes all orders within 1-2 business days after payment confirmation, ensuring your items are carefully packed to withstand transit. Whether you're ordering casual footwear, performance-ready athletic styles, or seasonal essentials, each product is inspected for quality before dispatch. International shipments may require additional processing time due to customs clearance.

Processing typically completes within 48 hours, excluding weekends and holidays. Delivery durations vary based on destination and carrier capacity. Domestic orders generally arrive within 5-7 business days, while international shipments may take 10-20 business days. Seasonal peaks or unforeseen logistics disruptions may occasionally extend these estimates, but we proactively monitor all shipments for delays.

We offer the following shipping options: Standard Shipping (10-15 Business Days): $0-$60; Free Shipping (10-15 Business Days): $60-$9999. The final cost is calculated at checkout based on your location and order weight. Expedited shipping options may be available for select regions—check your cart page for real-time quotes.

We currently ship to over 50 countries across North America, Europe, and parts of Asia-Pacific. Some remote areas or islands may have restricted delivery access. During checkout, our system automatically validates your address against carrier limitations. For inquiries about specific locations, contact ixvqrodgueshoemarketc@gmail.com prior to ordering.

Once your order ships, you'll receive a confirmation email with a tracking number and carrier link. For consolidated shipments, individual tracking updates may appear sequentially. If you haven't received tracking details within 3 business days, check your spam folder or account dashboard. Our system syncs with carrier APIs to provide real-time status updates.

While rare, delays can occur due to weather, customs inspections, or logistical challenges. If your package exceeds the estimated delivery window by 5+ business days, contact us at ixvqrodgueshoemarketc@gmail.com with your order number. For lost shipments, we initiate carrier investigations after 15 business days and will resend or refund eligible orders per our Refund Policy.

International customers are responsible for any customs fees, taxes, or import duties levied by their country. These charges are separate from your order total and typically payable upon delivery. We declare all packages at actual value and cannot mark items as "gifts" to avoid fees. For duty estimates, consult your local customs office—rates vary by product type and destination regulations.